Faq/Support
How much will Windows LiveTM Messenger cost?
Windows LiveTM Messenger service charges are defined on a per country and per operator basis and charged by your primary provider. If you're roaming, additional fees will apply. Check with your mobile operator for more information:
- www.xxx.com
- www.xxx.com
- www.xxx.com
*Your operator may charge you to access the web on your mobile device. We recommend you organise a data plan with your operator
Where can I go for further support?
For Windows LiveTM Browser Services on your mobile please go to support.live.com
If you downloaded the Windows LiveTM Messenger client through your mobile browser please go to the relevant operator as follows:
For support for Windows Mobile or Nokia devices with the pre installed client please see the FAQ's below. If you still require assistance please go to support.live.com
Check the Software version of your Nokia N73, Nokia 6120, Nokia 5700 Xpress, Nokia 6110 Navigator
If you have the above compatible Nokia devices you may already have Windows LiveTM Messenger available. Now you need to check if you have the current compatible software. In order to download and use Windows LiveTM on your Nokia device, you need at least the following software:
For your Nokia N73: V 3.0638.0.01
For your Nokia 6120, Nokia 5700 Xpress, Nokia 6110 Navigator: Software 4.21 or later
To check which version you have on your device, type *#0000#
Already Up-To Date? Download Windows LiveTM.
Need to update your software? Update Device Software .
How do I get a Windows LiveTM ID?
In order to use Windows LiveTM Messenger, you’ll need a Windows LiveTM ID. This will usually be your Hotmail® address.
If you do not have a Windows LiveTM id, go to http://login.live.com/ on your pc and create a Windows LiveTM id account by either using an existing e-mail address or a new Hotmail® address. you can then use this Windows LiveTM id to access these services on your mobile.
Account creation is currently only possible via PC.
About Microsoft privacy and security policies
Microsoft is committed to helping protect your security and privacy while you use Windows LiveTM for Mobile. For more information, see the Microsoft Online Privacy Statement.
Windows LiveTM for Nokia and Windows Mobile
What if I cannot find the Windows LiveTM application on my mobile?
For Windows LiveTM for Nokia – First, look for the “WinLive” application inside your “Downloads!” folder. If you do not have a “Downloads!” folder or if the Windows LiveTM application is not contained inside, your mobile operator is not currently supporting Windows LiveTM for Nokia services. Please check back later, as we are adding more operators each month.
For Windows LiveTM for Windows Mobile – look for the application in your start menu. If you cannot find the Windows LiveTM icon, go to www.microsoft.com/windowsmobile - and look for more information.
